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- Issue #31: AI Agents
Issue #31: AI Agents
Issue #31: AI Agents

Good morning and happy Friday, startup enthusiasts! Today we're diving deep into the world of AI agents, exploring how technology is reshaping everything from customer service to real estate. Grab your coffee and let's get started!
Agency: Bringing Transparency to AI Agents

In the AI-saturated ecosystem of San Francisco, where hackathons spawn startups faster than sourdough rises, a new company is emerging to tackle one of the most pressing challenges in artificial intelligence: making AI agents more transparent and reliable.
Key Points:
Raised $2.6 million in pre-seed funding led by 645 Ventures and Afore Capital
Developed AgentOps platform, used by thousands of teams monthly
Partners with Cohere and Mistral, offering model-agnostic tools
Provides consulting services to help businesses build and deploy AI agents
Agency's approach is refreshingly practical: use cutting-edge tech to monitor and debug AI agents, ensuring they don't go rogue. It's like having a team of AI supervisors working round the clock, but faster and more comprehensive.
"You want to understand whether your agent is going to go rogue and identify what limitations you can put in place," says COO Adam Silverman. This focus on agent oversight could be the key to unlocking the full potential of AI in business settings.
The startup's journey reads like a Silicon Valley fairy tale. Co-founder Alex Reibman's initial attempt to build web-scraping AI agents at a hackathon led to the creation of debugging tools that stole the show. This pivot from building agents to building tools for agents highlights the agility and innovation that defines the San Francisco tech scene.
As AI agents become more prevalent in business operations, Agency's platform addresses a critical need: the ability to visualize, control, and trust AI behavior. It's not just about preventing errors; it's about building confidence in AI systems as they tackle increasingly complex tasks.
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Vocabulary
💡Each edition we’ll bring you a new “Startup word” to help bolster your vocabulary and understanding of the subject!
Moonshot: noun /ˈmuːnʃɒt/
Definition: An ambitious, exploratory, and ground-breaking project undertaken without any expectation of near-term profitability or benefit and also, perhaps, without a full investigation of potential risks and benefits.
Why It Matters: In the startup world, moonshot projects often push the boundaries of what's possible, driving innovation and potentially leading to transformative technologies. However, they also come with high risks and uncertain outcomes.
In Action: Alphabet's Mineral project was a classic moonshot - an ambitious attempt to revolutionize agriculture with AI and robotics. While it ultimately transitioned to a licensing model, its journey exemplifies both the potential and challenges of moonshot ventures in bridging cutting-edge technology with practical market applications.
Quick Bites
🎧 Sub.club Aims to Monetize the Fediverse:
The makers of the Mammoth app for Mastodon have launched Sub.club, a service allowing creators on the fediverse to offer paid subscriptions via premium feeds. With a 6% transaction fee, it's positioning itself as a creator-friendly alternative to platforms like Patreon. This move could solve two critical issues in the decentralized social web: providing revenue streams for creators and potential funding for fediverse servers. As the fediverse grows, especially with Meta's Threads planning to integrate with ActivityPub, could Sub.club's model represent a new paradigm in social media economics?
🏠 Landian Disrupts Real Estate with Flat-Fee Agents:
Born from a landmark lawsuit against the National Association of Realtors, Landian is offering flat-fee real estate agents on demand. Co-founded by Josh Sitzer, one of the plaintiffs in the lawsuit, Landian aims to take advantage of recent rule changes in real estate commissions. The startup charges $49 for home tours and $199 for offer prep sessions, with a flat fee option of $1,799 for more comprehensive service. As the real estate industry grapples with changing commission structures, will Landian's model become the new norm for homebuyers seeking more cost-effective representation?
🛠️ Pylon Secures $17M for B2B Customer Service Platform:
San Francisco-based Pylon has raised a $17 million Series A to expand its B2B customer service platform. Originally focused on tracking conversations in channels like Slack and Microsoft Teams, Pylon has evolved to offer a comprehensive suite including ticketing, chatbots, and traditional email support. With 250 customers and growing, Pylon is addressing the trend of businesses seeking unified platforms for customer service. As companies look to streamline their tech stacks, could Pylon's all-in-one approach become the go-to solution for B2B customer engagement?
Startup Shutdown Of The Day :(
Mineral: When Moonshots Return to Earth

Alphabet's ag-tech moonshot, Mineral, is winding down operations just over a year after emerging from stealth mode.
Key Points:
Developed AI and robotics for agricultural intelligence
Partnered with major players like Driscoll's and Syngenta
Switching to a licensing model for its technology
Struggled to translate partnerships into sustainable revenue streams
Analysis: Mineral's journey highlights the challenges of commercializing cutting-edge technology in traditional industries like agriculture. Despite developing impressive AI tools for crop phenotyping, yield forecasting, and food waste reduction, the company struggled to find a sustainable business model within Alphabet's structure.
The startup's pivot to a licensing model serves as a reminder that even with groundbreaking technology and big-name partners, finding product-market fit remains crucial. As CEO Elliott Grant put it, "We've noted before that we've been looking for new and innovative partnerships that can transcend traditional approaches."
As we reflect on Mineral's transition, it's worth considering: How can moonshot projects better bridge the gap between technological innovation and market realities? Is there a middle ground between ambitious research projects and commercially viable products in sectors like agriculture?
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